Network maintenance on May 19 may affect internet access

Information Services, the University of Oregon's central information technology department, will be doing early-morning maintenance on the university's network Saturday, May 19, that may cause intermittent disruptions.

The maintenance is scheduled to start at midnight and end by 7 a.m.

Network engineers will be making some behind-the-scenes changes to the campus network as part of a large-scale network redesign and upgrade project to increase network capacity and replace aging hardware. Saturday's maintenance follows up on related work completed in August 2017.

During the work, network traffic to and from campus may be interrupted several times. Specifically, people on campus may be unable to access the internet, and people off campus may be unable access UO websites, including the UO homepage. In addition, email messages sent to and from campus may be delayed.

Network traffic within campus will not be affected.

Any interruptions are likely to be short. However, at maximum, campus may experience three network interruptions of up to an hour each during this work.

"This work is part of an ongoing campuswide upgrade that will greatly increase our network speeds down the road," said Patrick Chinn of Information Services. “We chose this overnight window to minimize the impacts of this maintenance."

Anyone with questions should contact the Technology Service Desk at 541-346-HELP (541-346-4357) or through the UO Service Portal.

By Nancy Novitski, University Communications