UO reaches goal of unified email system

Everyone at the University of Oregon now has access to a common email system.

In December, Information Services moved the last few accounts from the older Webmail system to UOmail.

“This is a great step forward for the UO,” said Abhijit Pandit, vice president and chief information officer. “Our unified email system elevates and standardizes the user experience and simplifies our operations. This kind of effective, efficient IT infrastructure provides the foundation for scholarship, innovation and a vibrant university.”

“Many thanks to the teams in Information Services that carried out this work,” said Melody Riley, associate chief information officer for enterprise solutions. “And many thanks to UO students, faculty, staff and retirees for your patience as we worked toward this important milestone.” 
 
The move to UOmail has provided many benefits, including:  

  • Consistency: Uniform user experience for everyone on campus, facilitating collaboration and troubleshooting.
  • Easier meeting scheduling: Calendar lets you check up front for availability of people and meeting rooms. Scheduling poll lets you survey invitees about their preferences.
  • Feature enhancements: Task lists, robust mail rules and better out-of-office message options.
  • Integration with Microsoft 365: Interconnections with software in the UO Microsoft suite, such as Teams, OneNote and Forms.
  • Security: Access secured with Duo two-step login. Spam filtering has been enhanced and UO cybersecurity staff can now recall phishing messages from people’s mailboxes.
  • Continuity: No need to switch email systems when you retire, change jobs, move from student to employee status or otherwise shift your affiliation with the UO.
  • Operational efficiency: Less staff time and equipment needed for email maintenance and support, freeing up resources for other technology services. 

 Anyone who needs help with UOmail can submit a ticket through the email and calendar help webpage in the UO Service Portal, or contact the IT staff who support their unit or the Technology Service Desk.

—By Nancy Novitski, University Communications