Network access and other technology services at the University of Oregon could be affected in mid-December by two rounds of early-morning work on UO’s data center upgrade.

Both rounds of work were previously scheduled for October.

First, on Wednesday, Dec. 13, from 5 to 8 a.m., Information Services will move an infrastructure component that helps direct and balance traffic for UO technology system usage. That component is designed to facilitate maintenance work without service disruptions.

However, minor interruptions may still occur.

If so, a wide variety of services could be affected, including Shibboleth single sign-on; many UO websites; some aspects of the UO email system; the network access control system described below; University Housing's dining point-of-sale system; Talapas, the high-performance computing cluster; and applications such as DuckWeb, Banner, DegreeGuide, AppWorx, DuckDocs, EMS room scheduling and Integrated Data and Reporting (Cognos).

Later in the week, on Friday, Dec. 15, from 5 to 7 a.m., Information Services will move the central network access control system to the new data center environment.

No service interruptions are expected that morning. However, people may be intermittently unable to access the UO wireless network, the wired network in UO residence halls, or any of the university's virtual private network services, including UO VPN.

Information Services posts notices about upcoming service outages on the IT Service Status website. That's also where staff will post updates if maintenance schedules change, as well as in-the-moment updates if the work runs long or causes unexpected problems.

Anyone with specific questions about whether departmental IT systems will be affected by the Dec. 13 and 15 work should contact the IT staff who support their unit. People with general questions can contact the Technology Service Desk.

—By Nancy Novitski, University Communications